Solaf bricks

Welcome to Solaf bricks

Parts

New parts are parted out from new sets, from the Pick-A-Brick wall or the Build-A-Minifigure stations. Parting out a set may cause scratches, but I will do everything to prevent that.

All used parts are thoroughly inspected, and only the highest quality items are added to the store, unless stated otherwise. However, please note that used parts may exhibit some minor wear. I do not sell yellowed or broken parts, unless they are rare or valuable, in which case they will be clearly described. I maintain strict quality standards during my checks. If I happen to overlook a damaged piece, please reach out to me, and we will find a suitable solution!

Minifigures might come assembled.

Packaging

I pack all lots in separate bags and do my best to ensure everything is packed securely. Each item is carefully organized to prevent damage during transit, so you can receive your order in perfect condition.

Inventory

Errors in inventory can occur, and we apologize for any issues this may cause. If an item you have ordered is unavailable, we will promptly inform you and offer an alternative solution or a refund. We appreciate your understanding and patience in such situations, as we strive to ensure a seamless experience for our customers.

Damaged packaging

If you receive your order damaged or destroyed, please contact me within 24 hours of receiving the package. Include a description of the damage and any accompanying photos. Unfortunately, if I don't receive this information within that time frame, I won't be able to issue a refund

Problems

We reserve the right to issue refunds for missing parts instead of shipping replacements. If there is an issue with your order, please send me a message. I’m here to assist you and ensure that any concerns are addressed promptly.

Refunds

If a refund becomes necessary—which can sometimes happen—I will ensure that it is processed as quickly as possible. Customer satisfaction is important to us, and we strive to handle refund requests efficiently. Please contact us if you want to request a refund.

Feedback

we give all customers feedback and we would love if you give us feedback as well